Wednesday, February 20, 2008

Time Warner Cable Bills Tornado Victims

Imagine how terrifying and dangerous is a tornado demolish. How many people loose their houses, or worse their lives? Many, and this is the most tragic thing that can happen to you. To loose your friend, child or parents. All of us have problems to deal with terrifying things, especially tornadoes. Ann Beams' house has been demolished by tornado. It was bad enough to expect there could be some more unpleasant message. "I just couldn't believe it. It was like, 'What are they thinking?'" said Ann Beam after she received a cable bill which said $2,000. She called the cable company as soon as possible, but the conversation was useless. The Time Warner Cable company said that there is nothing they could do to help her. Ann Beam said: "They said I would have to take the bill and turn it in to my insurance company." But this wasn't the solution to the problem. Insurance company paid just very small amount of money, because the cables were nine years old and thus Ann Beam couldn't cover her bills. Celeste Flynn, a spokeswoman for Time Warner Cable said: "We understand this is an unusual situation. All they will need to do is call and we will take the equipment off their account." Cable company said that many customers are charged for the unreturned equipment because they canceled service by themselves.

Edited by Iveta Nagyova

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